User Terms and Conditions
These User Terms and Conditions (hereinafter: the “Terms”) set out the rules for using the OrthoAhad website (www.orthoahad.pl) (hereinafter: the “Administrator”) and govern the relationship between the Administrator and the website user (hereinafter: the “User”).

1. General provisions
1.1. Use of the website www.orthoahad.pl constitutes acceptance of these Terms by the User.
1.2. The Terms enter into force upon the User’s commencement of use of the website.
1.3. The Administrator reserves the right to make changes to the Terms without prior notice. The updated version is published on the website and is effective from the moment of its publication.

2. Subject of the Terms
2.1. The website enables the User to:

• browse content published on the website,
• place orders for goods and services,
• use online services,
• receive informational materials (news, promotions, offers).

2.2. All services and information offered are intended solely for the User’s personal use.

3. User obligations
3.1. The User undertakes to:

• provide true and complete data when placing orders or registering,
• refrain from actions that disrupt the proper functioning of the website,
• refrain from attempting to gain unauthorized access to other users’ data or to the system,
• comply with applicable European Union laws when using the website.

3.2. The User bears full responsibility for all actions performed using their account, including granting access to third parties.
3.3. The User undertakes to keep their contact details up to date to ensure proper service.

4. Administrator obligations
4.1. The Administrator undertakes to:

• maintain proper operation of the website, except for technical interruptions or circumstances beyond the Administrator’s control (force majeure),
• protect the User’s personal data in accordance with the Privacy Policy,
• provide up-to-date information about products, services, and the rules of operation of the website.

4.2. The Administrator is not liable for:

• interruptions in the operation of the website resulting from causes beyond the Administrator’s control,
• damages resulting from the use of or inability to use the website.

5. Payment rules
5.1. The User has the right to make payments for goods or services via an online payment system.
5.2. The Administrator does not store Users’ payment card data.
5.3. In the event of withdrawal from a service, a refund is made in accordance with the applicable refund rules determined by the Administrator.

6. Intellectual property
6.1. All materials published on the website, including texts, images, and logos, are the property of the Administrator or its partners and are protected by copyright law.
6.2. Use of the website materials without the prior written consent of the Administrator is prohibited.

7. Confidentiality and data protection
7.1. The rules for the collection, processing, and protection of the User’s personal data are set out in the Privacy Policy available on the website.
7.2. Use of the website constitutes the User’s acceptance of the provisions of the Privacy Policy.

8. Dispute resolution
8.1. Any disputes and disagreements arising from these Terms shall be resolved through negotiations between the parties.
8.2. If an amicable resolution is not possible, the dispute shall be examined by a competent court of the European Union in accordance with applicable law.

9. Contact details
9.1. Any questions regarding the operation of the website should be addressed to the Administrator at the following email address: biuro@orthoahad.pl.
9.2. Administrator’s contact details:

• Website owner: OrthoAhad
• Address: Budki Szczęśliwickie 37, 02-460 Warsaw
• Tax ID (NIP): 5272768723
• Contact phone: +48 788 160 111
• Email: biuro@orthoahad.pl

By using the website, the User confirms that they have read the contents of these Terms and fully accept their provisions.