Privacy Policy
Privacy Policy
This Privacy Policy (hereinafter: the “Policy”) sets out the rules for the collection, use, storage, and protection of personal data of users of the OrthoAhad website (www.orthoahad.pl) (hereinafter: the “Website”) in accordance with European Union law, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), and other applicable legal acts on the protection of personal data.

1. General provisions
1.1. This Policy applies to all personal data that the Website may obtain from the User while using the Website.
1.2. Use of the Website constitutes acceptance of this Policy by the User.
1.3. If the User does not agree to the terms of the Policy, the User should stop using the Website.
1.4. The Administrator reserves the right to make changes to the Policy without prior notice. The new version enters into force upon its publication on the Website.

2. Personal data collected by the Website
2.1. The Website may collect the following personal data:
  • First and last name,
  • Contact details (phone number, email address),
  • Delivery address for goods or services,
  • Information regarding orders and payments,
  • Technical data (IP address, cookies, information about the browser and operating system),
  • Other information voluntarily provided by the User.
2.2. Personal data are processed solely with the User’s consent, except in cases provided for by law.

3. Purposes of personal data processing
3.1. Personal data are processed for the following purposes:
  • provision of services and performance of obligations arising from contracts,
  • handling orders and organizing deliveries,
  • informing Users about news, promotions, and offers,
  • providing technical support and improving the functionality of the Website,
  • analyzing user behavior in order to optimize the content and interface of the Website.

4. Processing of payment data
4.1. Online payments on the Website are processed via an external payment system.
4.2. The Administrator does not store Users’ payment card data. All payment-related information is transmitted directly to the payment system via a secure connection (SSL/TLS).
4.3. Personal data transmitted to the payment system include:
  • first and last name,
  • contact details,
  • order information (amount, order number).

5. Disclosure of personal data to third parties
5.1. The User’s personal data may be disclosed to third parties only in the following cases:
  • for the purpose of fulfilling obligations toward the User (e.g., transfer of data to logistics companies),
  • at the request of state authorities in accordance with applicable EU law,
  • with the User’s explicit written consent.
5.2. The Administrator ensures that third parties are obliged to maintain confidentiality and to use the data solely for the agreed purposes.

6. Data protection and storage
6.1. The Administrator applies all necessary technical and organizational measures to protect Users’ personal data against loss, leakage, unauthorized access, alteration, or destruction.
6.2. Personal data are stored for the period necessary to achieve the purposes of their processing or for the period required by law.

7. Users’ rights
7.1. The User has the right to:
  • obtain information on whether their personal data are being processed by the Administrator,
  • request rectification, blocking, or deletion of their data,
  • lodge a complaint with the supervisory authority if they believe their rights have been violated.
7.2. To exercise their rights, the User may send a request to the following email address: biuro@orthoahad.pl.

8. Cookies
8.1. The Website uses cookies in order to:
  • ensure proper operation and functionality of the Website,
  • analyze User behavior,
  • personalize the user experience.
8.2. The User may disable cookies in their browser settings; however, this may limit the functionality of certain elements of the Website.

9. Changes to the Privacy Policy
9.1. The Administrator reserves the right to make changes to this Policy.
9.2. The amended version of the Policy is published on the Website and is effective from the moment of publication.

10. Contact details
10.1. Any questions regarding this Policy may be sent to the following email address: biuro@orthoahad.pl.
10.2. Administrator’s contact details:
  • Website owner: OrthoAhad
  • Address: Budki Szczęśliwickie 37, 02-460 Warsaw
  • Tax ID (NIP): 5272768723
  • Contact phone: +48 788 160 111
  • Email: biuro@orthoahad.pl

This Privacy Policy has been prepared in accordance with European Union law and international standards for the protection of personal data (GDPR).
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